Help Desk Pro

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Simple App to Manage Intra-Organizational Tickets

Help Desk Pro is a simple and user friendly free add-in which works with SharePoint on-premises and  SharePoint online (Office 365). It is a productive tool through which employees (Users) can communicate with different departments among the organisation via raising support tickets, questions, incidents, etc. 

Through Help Desk Pro Users, Experts and Administrator can also track the status of the raised ticket till closure, with many more upcoming useful features Help Desk Pro is an efficient support ticket monitoring tool for intra organisational use which can provide you the solution for creating and managing intra organisational tickets.

Key Features

  • Ability to create unlimited tickets.
  • Ability to attach files.
  • Ability to add unlimited users.
  • Ability to assign roles to users.
  • Ability to Add, Update, Delete “Category”.
  • Ability to Add, Update, Delete “Status”.
  • Ability to Add, Update, Delete “Priority”.

  • Ability to Add, Update, Delete Ticket Type.
  • Email notification on every status change.
  • Email and call support.
  • Ability to export the tickets appearing in dashboard.
  • Ability to generate advance report.
  •  Access restriction according to User Roles.

FREE

  • Ability to create unlimited tickets.
  • Ability to add unlimited users.
  • Ability to Add, Update, Delete “Category”.
  • Ability to Add, Update, Delete “Status”.
  • Ability to Add, Update, Delete “Priority”.
  • Ability to Add, Update, Delete “Ticket Type”.
  • Access restriction according to User Roles.
  • Limited support.

$0Per Year
Download Now!

PREMIUM(coming soon!)

  • Everything in FREE +
  • Ability to generate advance report.
  • Ability to export advance report in Excel.
  • Email notification on every status change.
  • Unlimited premium email support.
  • Limited call support.
  • Tailor made features.
  • Useful new features in the upcoming release.

$219Per Year
Buy Now!

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