How to contact in case of any query or question?
How many users I can create and assign the roles?
What if I delete the administrator of the app?
Can you customize the app for me?
What will happen if the administrator makes a user inactive?
Why Settings, Advance Report & License links are appearing disable to me?
These features are the part of our premium version of the app which are coming soon.
Can a single user have administrator and expert user role both at the same time?
Yes, administrator can also be an expert simultaneously, from “Users” page you can assign another role as “Expert” to the administrator and refresh the page.
Note: To be an administrator + expert do not edit the role of the administrator, instead of that assign a new user role as an “Expert” to the same administrator.
From where I can get the user manual of the app?
You can get the user manual from the “Help” page present in the app or please click here to get the user guide.
I want to know more about Help Desk Pro?
Please click here to know more about Help Desk Pro.